Shipping policy

Thank you for shopping with JHDT Essentials! Here's everything you need to know about how we get your order to you.

Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations We ship Australia-wide, including PO Boxes and parcel lockers.

Delivery Timeframes Once dispatched, orders are delivered within 3–5 business days via Australia Post. Please note that delivery times may be affected by Australia Post delays, public holidays, or peak periods.

Shipping Rates

• Free shipping on all orders over $150 AUD
• Orders under $150 AUD will have shipping calculated at checkout based on your location and order size

Tracking Once your order has been dispatched, you will receive a confirmation email with your Australia Post tracking number so you can follow your parcel's journey.

Lost or Delayed Parcels If your order hasn't arrived within the expected timeframe, please contact us at [your contact email] and we'll investigate with Australia Post on your behalf.